DynFlow is an Orchestration Designer reusable module that simplifies greatly development of IVR for Avaya Experience Portal platform.
It is implemented as a state machine that encapsulates various points of interaction in an IVR flow. Currently, DynFlow supports the following points:
- Announcement
- Input collection
- Menu
- Blind transfer
- CTI transfer
- Custom-logic execution
Those points are the most-commonly used in any IVR. What makes DynFlow attractive is for typical cases you can almost forget developing IVR in Orchestration Designer; it's all reduced to specifying the points in your IVR as rows in a CSV file (you can achieve almost everything by working with a spreadsheet).
You can think of DynFlow as a motor that brings that spreadsheet to motion, transitioning from one point to the next.
Without further ado, here's the doc (can also be downloaded from https://www.box.com/s/fqh7kii7nr1fbxuu3ycn ).
The binary (the JARs and the WAR of DynFlow to be deployed to Tomcat) can be downloaded from https://www.box.com/s/tv6d49e15wtxj11ulsce . The DynFlow.war also needs to be imported as Reusable Mode in the Orchestration Designer if you want to develop IVR using it. Sample IVR is also provided in the ZIP.
